Privacy Policy

Who we are

Northern Grit Concrete provides concrete bases, slabs and domestic groundworks across Burnley and nearby East Lancashire areas. This website is concretecontractorburnley.co.uk. You can contact us by phone on 01282 216 532 or through the quote form on this website.

Information we collect

We only collect the information you choose to send us when making an enquiry. That typically includes:

• —Your name
• —Your phone number and email address
• —The project postcode
• —Details about the project, measurements, surface and access
• —Photographs or drawings you upload
• —Any additional information in your message

How we use it

Information is used to respond to your enquiry, to understand and price the work, to arrange a site visit where appropriate and to carry out any work you go on to instruct. We do not sell your information, and we do not pass your enquiry to third-party contractors or lead-generation services.

Lawful basis

Where you contact us about work, we handle your information on the basis of your consent and our legitimate interest in responding to enquiries and providing quotes. Where work is instructed, information may also be handled for the performance of that contract and to meet legal or accounting obligations.

How long we keep it

Enquiries are kept only as long as needed to deal with them and to keep reasonable business records. Where a quote does not proceed, records are removed once they are no longer useful. Records relating to completed work may be kept longer where required for legal, tax or insurance purposes.

Sharing information

Information may be handled by service providers who support this website or our record keeping, and by suppliers or subcontractors where that is necessary to carry out work you have instructed. It is not shared for marketing purposes.

Your rights

You can ask us for a copy of the information we hold about you, ask for it to be corrected, or ask for it to be deleted where there is no ongoing need to keep it. You can also withdraw consent to be contacted at any time. Contact us using the details above.

Security

Enquiry details are stored securely for the purpose of responding to your quote and service enquiries. Reasonable measures are taken to protect the information you send. No transmission over the internet can be guaranteed as completely secure, so please avoid sending sensitive information that is not needed for your enquiry.

Cookies

Information about cookies and similar technologies used by this website is set out in the cookie policy.

Changes to this policy

This policy may be updated from time to time. The version shown on this page is the current one.